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| What you will Get | Online | In-Home |
| Remove all viruses, spyware, malware and rootkits on the computer | Yes | Yes |
| Repair any operating system issues (boot issues, blue screens, etc.) | Yes | Yes |
| Apply system tweaks and modifications | Yes | Yes |
| Perform operating system critical updates | Yes | Yes |
| Test operating system for proper functionality | Yes | Yes |
| Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution | Yes | Yes |